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A little reassurance

Not quite right? We can fix that.

We want every Ruqiza piece to feel right at home with you. Our straightforward return process gives you room to decide.

01

Pack it up

Keep the piece unworn, with its original tags and packaging.

02

Send your request

Contact us within 14 days of delivery with your order number.

03

We make it right

Once approved, we will share the return instructions and next steps.

A few essentials

  • Items must be in original, resalable condition.
  • Final sale items and used items are not eligible.
  • Return shipping costs are the customer's responsibility unless the item arrived damaged or incorrect.

Need a hand?

Send us a note with a photo if your order arrived damaged. We will take care of the next step.

Find your next signature piece.

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